Our Vision / Mission

Vision Mission and Values

St Carthage’s Community Care Vision

St Carthage’s Community Care aspires to be:

  •       a highly regarded, client focused, professionally delivered service that is responsive to individual and community needs
  •       instrumental in identifying the gaps in community needs and available services. To be effective in making positive changes to address these gaps

St Carthage’s Community Care Mission

Under the auspice of the Catholic Diocese of Lismore, the mission of St Carthage’s Community Care is:

  •       to provide care to older people, people with disabilities and their carers, regardless of gender, religion, race or nationality
  •       to provide high quality and professional services that are enriching, empowering and maximise the potential of all individuals, couples and families
  •       to lead a progressive, proficient, professional team of staff and volunteers
  •       to provide service to the communities within our target area, that is in harmony with the teachings and ethos of the Catholic Church

St Carthage’s Community Care Values

Integrity

      We are ethical, honest and trustworthy in our dealings with all people

Compassion

      We work to fill our client’s lives with dignity and respect

Confidentiality

      We pride ourselves in how we respect the right to privacy

Respect

      We value each other and acknowledge our differences

Community

      Together we create safe, comfortable and encouraging environments where people can grow and thrive personally and professionally

Accountability

      To manage and conduct the service in accordance with guidelines that maximise benefits and outcomes for clients

Partnerships

      We will provide service in collaboration with other organisations where this will lead to better outcomes for our clients, and we recognise and support the role of government in the provision of care to our clients

Foundational Principles

Choice

      We acknowledge that every person has individual physical, psychological and spiritual needs, and we promote choice for older people, people with disabilities and their carers.

Staff and Volunteers

      We maintain a reputation as an equal employment opportunity employer, and promote a safe working environment where staff and volunteers have access to learning and skill development opportunities

      We will recruit qualified and skilled staff and volunteers

      We are committed to the professional development of our staff and volunteers.

Organisational Governance and Compliance

St Carthage’s Community Care will:

  • apply governance and accountability with justice and compassion
  • comply with the provisions of any relevant Act of Parliament, canon law and the constitution of “Catholic Care of the Aged Parish of St Carthage’s Cathedral Lismore”
  •           ensure honesty, integrity, and appropriate transparency at all levels in decision-making and reporting
  •           be accountable to its stakeholders
  •           communicate across and between all levels of the organisation
  •           develop, implement and maintain appropriate policies and procedures
  •          develop, implement and maintain appropriate financial, program management and reporting

Relationship with the Diocese

      St Carthage’s Community Care is an integral part of St Carthage’s Cathedral Parish, and therefore works in partnership with the Diocese and its mission, its parishes, and other Catholic organisations.

Relationships with the wider community

St Carthage’s Community Care will:

  •       have a positive relationship with the wider community
  •       establish and promote partnerships with communities, governments and other appropriate organisations within the framework of our vision, mission and values statement
  •       acknowledge that every person has individual physical, psychological and spiritual needs, and promote choice for older people, people with disabilities and their carers

Leadership

St Carthage’s Community Care will:

  •       be an active participant in the network of services and other organisations working with our communities of interest
  •       plan and grow for a financially sustainable future
  •       be committed to responsible management of its resources, including human, financial, material and intellectual property
  •       be committed to the enhancement and protection of its reputation

Organisational Culture

St Carthage’s Community Care has a culture that is ethical, honest and trustworthy in its dealings with all people. In the context of our vision, mission and values, St Carthage’s Community Care holds the following as essential.

Respect

      Our clients, demonstrated by offering quality services and encouraging participation in service delivery evaluation

      Staff and volunteers, enabling them to develop their full potential

      The qualities we all bring to St Carthage’s Community Care

      The role of leaders at all levels in the organisation

      St Carthage’s Community Careresources.

Teamwork

      Shared ownership of responsibility for leadership of St Carthage’sCommunity Care as a whole and for effective management of its resources

      Cooperation which achieves quality outcomes

      Commitment to lead in a participatory and consultative way

      Recognition of our duty to care for and support each other.

Community

      St Carthage’s Community Care works in partnership with others to deliver person centred care

      Demonstrate a culture of service where our internal operations support our client services.

Communication

      Involves honesty, integrity and transparency across all levels

      Reflects consistent application of the vision, mission and values of St Carthage’s Community Care.

Excellence

      Personal and collective commitment to the vision, mission and values of St Carthage’s Community Care

      Commitment to professionalism

      Character and personal integrity.

Strategic Goals

Summary of Goals

  1. To be the preferred provider of person centred care to older people, people with disabilities and their carers
  2. To be an organisation that practices transparent decision making and has effective communication strategies
  3. To implement innovative ways to recruit, retain and reward diverse and skilled staff
  4. St Carthage’s Community Care will develop and maintain mutually beneficial partnerships
  5. To expand and enhance services provided by St Carthage’s Community Care to address evidence based needs
  6. St Carthage’s Community Care will operate on a basis that is viable and sustainable

Eden Registry Member